eEnergy warranty support service
Because great service doesn’t end at installation.
Reach out for a repair
Need support?
Email us at [email protected] and we’ll respond within one working day.
Want a faster resolution?
Complete the Warranty Claims form below. It gives us the details we need to resolve the issue on our first visit.
Prefer to speak to someone?
Call our team on:
Tel: 020 3813 1550
Warranty claim form.
Testimonial
eEnergy’s communication and organisation were spot on, making the process smooth and stress-free. A pleasure to work with!
Our warranty promise
Your issue is our priority.
We’re committed to making your warranty process clear, fast and stress-free:
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We respond to all claims within one working day
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95% of warranty claims are resolved within 10 working days
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Most issues fixed on the first visit
This promise isn’t just a target. It’s the standard we hold ourselves to—because your time and trust matter.
Customer support process
5 simple steps to resolution.
Reach out.
Acknowledgement.
Assessment.
Resolution
Follow-up
Get support now
Testimonial
We’ve never had so many positive comments about contractors going into schools before. Pupils and teachers leave at the end of their school day and then magically the next morning the lights are brighter, the area is just as clean and they’re in a nicer learning environment. We were really happy with the turnkey solution and the finance model.
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